Service FAQ

Ride Journey FAQ

• When will I receive notifications/updates on the day of my ride?
• I received a pick-up point that is very far away/ I was assigned a drop-off point that is far from my destination. What do I do?
• I am unable to swipe my boarding pass

Booking FAQ

• Why is my pick-up/drop-off point so far from the address I picked?
• How do I favourite an address?